Xiaomi

In order for the Dr.Web app to work properly on Xiaomi devices, change the following settings:

Allow autostart

Autostart allows the app to start its processes right after the device startup. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Allow running in the background

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Lock Dr.Web in the background

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Allow pop-up windows if Anti-theft or Parental Control is enabled

Anti-theft and Parental Control use pop-up windows in the background to restrict access to a single app or whole device.

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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To allow autostart

1.In your device settings, select Apps.

2.Select Dr.Web from the list of apps.

3.Allow autostart.

To allow running in the background

1.In your device settings, select Apps.

2.Select Dr.Web from the list of apps.

3.Select the Battery saver setting.

4.Tap No restrictions.

To lock Dr.Web in the background

1.Open recent apps.

2.Tap the lock icon for the Dr.Web app.

To allow pop-up windows

1.In your device settings, select Apps.

2.Select Dr.Web from the list of apps.

3.Select Other permissions.

4.In the list of permissions enable displaying pop-up windows in the background.