In order for the Dr.Web app to work properly on Realme devices, change the following settings:
•Allow running in the background
Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-Theft, Parental Control, and Firewall.
•Allow display over other apps
Dr.Web uses pop-up windows displayed over other apps to restrict access to a certain app or the whole device.
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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support. |
To allow running in the background
1.In your device settings, select App management > Dr.Web > Battery usage.
2.Tap Allow background activity.
1.In your device settings, select App management > Dr.Web > Battery usage.
2.Tap Allow autolaunch.
To allow display over other apps
1.In your device settings, select App management > Dr.Web.
2.Enable the Display over other apps switch.