Samsung

In order for the Dr.Web app to work as expected, it is necessary to lock Dr.Web in the background.

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To lock Dr.Web in the background

1.Open recent apps.

2.Open the menu in the top-right corner and select Lock apps.

3.Tap the lock icon next to the Dr.Web app.