In order for the Dr.Web app to work properly on Sony devices, disable battery optimization for Dr.Web.

To optimize battery consumption, operating system can stop the Dr.Web app. This interrupts constant anti-virus protection and work of advanced components: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

To disable battery optimization

1.On the device home screen, tap sony_home.

2.Select Settings > Battery.

3.Tap sony_menu and select Battery optimization.

4.Tap Apps. A list of optimized apps will appear.

5.Select Dr.Web. The app will appear in the Not optimized tab.


In the Ultra STAMINA mode you are not able to exclude apps from optimization.