Oppo

In order for the Dr.Web app to work properly on Oppo devices, change the following settings:

Allow autostart

Autostart allows the app to start its processes right after the device startup. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Lock Dr.Web in the background

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Allow running in the background if you have the Security center app on your device

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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To allow autostart

1.In your device settings, open App management.

2.Select the Dr.Web app.

3.Allow autostart.

To lock Dr.Web in the background

1.Open recent apps.

2.Tap the lock icon for the Dr.Web app.

To allow running in the background

1.Open Security Center.

2.Select Privacy permissions > Startup manager.

3.Grant Dr.Web a permission to work in the background.