Meizu

In order for the Dr.Web app to work properly on Meizu devices, change the following settings:

Disable battery optimization

To optimize battery consumption, operating system can stop the Dr.Web app. This interrupts constant anti-virus protection and work of advanced components: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Lock Dr.Web in the background

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Allow running after screen is off

Running when the screen is off is necessary for constant anti-virus protection and for the advanced components to work as expected: Call and SMS filter, Anti-theft, and Firewall.

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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To disable battery optimization

1.In your device settings, open Advanced settings > Battery manager > Protected apps.

2.Select Protected for the Dr.Web app.

To lock Dr.Web in the background

1.Open recent apps.

2.Tap the lock icon near the Dr.Web app.

To allow running after screen is off

1.In your device settings, select Apps > Dr.Web > Battery.

2.Enable the Keep running after screen is off option.