Asus

In order for the Dr.Web app to work properly on Asus devices, proceed as follows:

Allow autostart

Autostart allows the app to start its processes right after the device startup. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Allow running in the background

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To allow autostart

1.In your device settings, open Auto-start manager.

2.Allow autostart for the Dr.Web app.

To allow running in the background

1.In the Mobile manager app, openSettings.

2.Disable the Clean up in suspend setting.