Configuring Dr.Web Anti-Theft

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In the central protection mode, some features of Dr.Web Anti-theft can be modified or blocked for compliance with your company security policy or according to the list of purchased services.

To open Anti-theft

1.On the application main screen, select Anti-theft.

2.If the fingerprint icon is displayed under the password field, touch the sensor.

If Parental Control is enabled, fingerprint authentication is not available. In this case, enter your Dr.Web account password. If you enter an incorrect password 10 times in a row, the password field will be temporarily blocked. You will see how much time is left until the next attempt.

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If you upgrade to version 12, your Dr.Web Anti-theft password automatically becomes your Dr.Web account password.

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Figure 18. Dr.Web Anti-theft

Cards with SMS commands

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Available only for the version downloaded from Doctor Web website

Cards with SMS commands are placed on the top of the Anti-theft screen (see Figure 18).

To view all commands, swipe commands to the right.

To open a detailed description of an SMS command or to send a command, tap a card with the command.

Buddies

Buddies are the contacts, you trust to manage your device with commands, or the contacts that trust you. In the app, buddies are separated into two tabs: I trust and They trust me.

I trust

On this tab, you can see the list of buddies you trust to manage your device with commands. You have added these contacts as buddies using their phone numbers or email addresses.

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App version

Description

ic_phone_antivor

Only the version from the website

You have added a phone number. The buddy can send SMS commands to your device without a password.

ic_email_no-confirm

Any

You have added an email address. The buddy has not confirmed your buddy request yet. They cannot send push commands to Anti-theft. To confirm your request, the buddy needs Dr.Web Security Space or free Dr.Web Light installed on their device. Your request may have been missed. Send another request if necessary.

ic_email_confirm

Any

You have added an email address. The buddy has confirmed your buddy request. Now they can send push commands to Dr.Web Anti-theft.

If Dr.Web Security Space is installed on the buddy’s device, the buddy can send any commands.

If Dr.Web Light is installed on the buddy’s device, the buddy can help unlock your device in case it is locked and you forget your password.

ic_email_delere

Any

You have added an email address, but the buddy rejected your buddy request. They cannot send push commands to Dr.Web Anti-theft. In this case, you can remove the contact from your buddy list.

To add a buddy

On the I trust tab, tap the add icon.

For version downloaded from Doctor Web website. Add a phone number. SMS commands can be sent without password from this number to your device. To do so, select one of the options:

i-list_cont Contacts—select a contact from your contacts on your device.

i-log-call Call log—select a phone number from recent calls.

i-log-sms Call log—select a phone number from recent messages.

i-new-cont New contact—enter a new phone number.

For any app version. Add email address. A letter with your buddy request will be sent to the address. You can confirm the request in Dr.Web Security Space app or Dr.Web Light. After you confirm the request buddy can send commands to Dr.Web Anti-theft using notifications. If your device is locked, unlock commands and reset password commands can be sent from Dr.Web Light. From Dr.Web Security Space, any commands can be sent.

You can add up to five email addresses. In the version downloaded from Doctor Web website, you can also add up to five phone numbers.

To edit buddy’s contact

1.Select the necessary contact on the I trust tab.

2.Tap the edit icon.

3.Edit the profile.

4.Tap the save icon to save the changes.

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You cannot edit a buddy’s profile if they rejected your buddy request.

To remove a buddy

Swipe the contact to the left.

If you accidentally remove a wrong contact from the list, you can restore it by tapping Undo.

They trust me

They trust me tab contains the list of buddies who trust you to manage their devices. They added you as a buddy in Dr.Web Anti-theft using your email address. Confirm the buddy request to be able to manage their device remotely.

Buddy request statuses

Icon

Description

ic_email_no-confirm

You have not confirmed the buddy request yet. Confirm the request to be able to send push commands to the buddy’s device.

ic_email_confirm

You have confirmed the buddy request. You can manage your buddy’s device remotely using push commands.

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You have been removed from buddy list. You buddy should send you another request so that you are able to send push commands.

How to confirm a buddy request

Tap on the request notification, that you receive after someone added you as a buddy, and tap Confirm.

Select the necessary contact on the They trust me tab and tap Confirm.

How to decline a buddy request

Tap on the request notification that you receive after someone added you as a buddy and tap Decline.

Select the necessary contact in the They trust me tab and tap Decline.

Remove a contact from your buddy list.

To edit buddy’s contact

1.Select the necessary contact on the They trust me tab.

2.Tap the edit icon.

3.Edit the profile.

4.Tap the save icon to save the changes.

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You cannot edit a buddy’s profile if they removed you from their buddy list.

To remove a buddy

Swipe the contact to the left.

If you accidentally remove a contact of your buddy whose buddy request you have not confirmed yet, you can restore the contact by tapping Undo.

To unlock buddy’s device

1.Tap the notification received from your buddy.

2.Contact your buddy by yourself to find out the verification code. Do not trust messages that contain verification code. They can be sent by fraudsters.

3.Enter the verification code.

4.Tap Unlock.

Trusted SIM cards

List of trusted SIM cards is a list of SIM cards you use on your device. By default, Anti-theft is configured to lock your device if it detects a SIM card that is not in the list of trusted. Even if your device is stolen, an attempt to use another SIM card will make it impossible to use. If you change your SIM-card to the other trusted SIM card, Anti-theft will not lock your device.

If you use two SIM cards on a device with Android 5.1 or later, both SIM cards are added to the list of trusted automatically. If you use Android 5.0 or earlier, you can add only one SIM card to the list (you cannot add both SIM cards at the same time).

SIM cards can be added to the list of trusted when you reboot your device or launch Dr.Web.

Tap Trusted SIM cards to open or edit the list:

To rename a SIM card, tap it. On the SIM card details screen, enter a new name into the Name field and tap Save.

To remove a SIM card from the list of trusted, swipe left.

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You cannot remove a SIM card that is currently used on your device.

Text on the lock screen

Here you can change text that will be displayed on the locked screen of your lost or stolen device. For example, your can specify your another phone number or your email address to contact you.

To edit text on the lock screen

Tap Text on the lock screen, edit the text and then tap Save.

Notification for buddies

Notification for buddies is a notification that you can send to your buddies if your device is locked by Dr.Web Anti-theft or if you forget your password. After your buddies receive your notification they get a verification code from you and reset your password. After that you are able to create a new one.

To change notification text

Tap Text on the lock screen, edit the text and then tap Save.

Settings

Lock after restart

This option is disabled by default.

Enable this option to force Dr.Web Anti-theft to lock your device after every reboot. To unlock your device you will be prompted to enter your Dr.Web account password. Your device will stay locked until you enter your password.

Lock if SIM card is changed

This option is enabled by default.

When this option is on, Dr.Web Anti-theft will lock your device as soon as it detects a SIM card that is not in the list of trusted. To unlock your device, you will be prompted to enter your Dr.Web account password. You device will stay locked until you enter the password.

Inform Buddies if SIM card is replaced

This option is disabled by default.

Enable this option to make Dr.Web Anti-theft send SMS messages to your Buddies when a new SIM card which is not in the list of trusted is detected on your device. Dr.Web Anti-theft also identifies a phone number linked to the SIM card.

Anti-theft resends SMS messages to your Buddies at every reboot of the device with the changed SIM card. Anti-theft can send a maximum of five such SMS broadcasts a day.

Remove data

This option is disabled by default.

If your device is stolen and locked, a stranger can try to unlock it by direct password search. In order to protect your data, enable the Remove data option.

After 10 failed attempts to enter the password on a locked device:

If Dr.Web is activated as a device administrator, Dr.Web will trigger a hard reset. This uninstalls all your applications and removes your personal data, photos and videos, messages and contacts. Information on your SD card is also removed. Note that restoring default settings also uninstalls Dr.Web from your device.

If Dr.Web is not activated as a device administrator, your personal data will be deleted (except for your messages since Dr.Web is not set as a default app for sending and receiving messages). Dr.Web will not be uninstalled and will continue to lock your device.

No SIM mode

This mode gets enabled when a SIM card is missing on your device or when your device configuration blocks access to SIM card information for installed applications. This refers to devices that feature a SIM card slot.

Once Dr.Web Anti-theft detects that it has no access to SIM card information, you are prompted to enter Dr.Web account password. Notification bar also shows a notification that a SIM card is not found. Enter your Dr.Web account password to make this mode trusted. Sending SMS commands will be impossible, but other Anti-theft functions will be available.