User rights are regulated by the license purchased on the Doctor Web website or through authorized partners. The license allows you to take advantage of all product features during the whole period. User rights are set in accordance with the License agreement 
, the conditions of which users accept during the program installation.
A unique serial number corresponds to each license, and a special file that regulates Dr.Web operation in accordance with license parameters is stored on the local computer. This file is called a key file. For details on the key file see the Key file section.
If you want to evaluate the product before purchasing it, you can activate a trial version. All product features and components are available during the demo period. It is possible to activate a trial version on the same computer once a year only. A special key file is generated during the activation.
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A trial version cannot be activated and used on Windows XP. |
License activation methods
You can activate your license in one of the following ways:
•during the installation via the Installation Wizard,
•at any moment after the installation via the License Manager,
•on the official Doctor Web website at https://products.drweb.com/register/.
License activation via the Registration Wizard is available using the key file only. License activation via the License Manager is available using the serial number or the key file.
For the detailed information on license activation, refer to the Activation using serial number and Activation using key file sections.
Demo period
A trial license for 1 month is available for Dr.Web users. You can get the trial license right in the License Manager window or in the License Activation window without entering your personal data.
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A trial version cannot be activated and used on Windows XP. |
If you have questions on licensing, read the FAQ section on Doctor Web website.
Welcome screen
If you did not specify a valid key file during the installation, a welcome screen appears at the first start of Dr.Web.
You can use the welcome screen to:
•purchase a license on the Doctor Web website by clicking Buy,
•activate the license using the serial number or the key file by clicking Activate,
•use the demo period by clicking Get trial.
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A trial version cannot be activated and used on Windows XP. Windows XP users can register their serial number online and obtain the key file by clicking Register serial number. |
The welcome screen is shown only once after installing the program.
Possible questions
How to transfer a license to another computer?
You are entitled to transfer your license for commercial use using the key file or serial number. If you want to transfer a license to a computer run by Windows XP, you can only do it using the key file. To transfer a license to another computer •using the serial number: 1.Copy the serial number from the computer of license origin. 2.Remove Dr.Web from the computer of license origin or activate another license on this computer. 3.Activate the current license on the target computer. To do this, use the License Manager after the installation (see Activation using serial number). •using the key file: 1.Copy the key file from the computer of origin. By default, the key file is stored in the Dr.Web installation folder and has the .key extension. 2.Remove Dr.Web from the computer of license origin or activate another license on this computer. 3.Activate the current license on the target computer. To do this, use the Registration Wizard during the product installation or the License Manager after the product is installed (see Activation using key file).
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I forgot the registration email. How can I restore it?
If you forget the email address, specified during registration, you should address to Dr.Web technical support at https://support.drweb.com. If you make a request from an email address that differs from the one to which your license is registered, a technical support specialist may ask you to provide a photo or scan copy of the license certificate, payment receipt, an online store letter and other documents proving your license ownership. |
How can I change the registration email?
If you need to change the email address specified during registration, use the special email address changing service at https://products.drweb.com/register/change_email. |
Why are some components missing in my product?
•Not all the components, that are included in your license, were installed.
•The license intended for another product with fewer supported components is activated in this product.
•The installed product does not correspond to the obtained license.
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