Registration and Activation

After a license is purchased, updates to product components and virus databases can be regularly downloaded from Doctor Web update servers. Moreover, standard technical support provided by Doctor Web and its partners becomes available.

License registration is required to prove that you are a legal user of Dr.Web Security Space and activate its anti-virus functions, including regular updates of virus databases. We recommend that you register the product and activate the license once the installation is completed.

To activate or renew the license, you need to enter the serial number. The serial number is supplied with Dr.Web Security Space or via email when purchasing or renewing the license online.

If you have several licenses for using Dr.Web Security Space on several computers, but choose to use Dr.Web Security Space only on one computer, you can specify this and, hence, all licenses will be combined and the license validity period will be automatically extended.

Users of Dr.Web products can obtain a demo period for 1 month. It can be received in the Registration wizard window of License Manager without providing personal data.

The Registration Wizard of License Manager opens upon the first Dr.Web Security Space startup (usually the Registration Wizard starts once the installation is complete). You can start registration from the License Manager window at any time by clicking Get new license on the page with information on the current license.

To activate a license using the serial number or request a demo license, a valid internet connection is required.

When a demo period or license is activated via License Manager, the key file (license or demo) is automatically generated on the local computer in its target directory. If you register on the website, the key file will be sent to you by email and you will need to install it manually.

If the registration wizard is unavailable (for example, the operating system has no GUI), you can use the license command of the Dr.Web Ctl command-line utility (drweb-ctl), which allows you to obtain a demo key file or the license key file corresponding to the serial number of the registered license.

If you have a key file corresponding to a valid license for the product (for example, you have obtained the key file from a vendor by email after registration or Dr.Web Security Space is being migrated to another computer), you can activate Dr.Web Security Space by specifying a path to the key file. You can do that as follows:

•In the License Manager by clicking Other activation types on the first step of the registration procedure and specifying a path to the key file or to the .zip archive with the key.

•Copy the key file to the directory /etc/opt/drweb.com and rename the file to drweb32.key.

•In the Dr.Web Security Space configuration file specify the key file path as the KeyPath parameter value. In this case the key file name can be different from drweb32.key.

In the latter case, it is not required to additionally reload the Dr.Web Security Space configuration. The key file will not be copied to the directory /etc/opt/drweb.com and will remain at its original location.

If the key file is not copied to the directory /etc/opt/drweb.com, the user becomes responsible for ensuring that the file is protected from corruption or deletion. This installation method is not recommended as the key file can be accidentally deleted (for example, if the directory, where the key file is located, is automatically cleaned up by the system). Remember that if a key file is lost, you can request a new one, but the number of such requests is limited.

If the internet service provider or network administrator submits a file with settings for connecting to the centralized protection server, you can activate Dr.Web Security Space by specifying the file path. This can be done as follows:

•In the open program settings window, go to the Mode tab and select the Enable centralized protection mode check box. On the drop-down list, select the Load from file item, specify the path to the connection settings file and click Connect.

If a key file is lost but the license is not expired, you must register again by providing the personal data you specified during the first registration. You can use a different email address. In this case, the license key file will be sent at the new address.

A license key file can be obtained using the License Manager or the license management command a limited number of times. If that amount has been exceeded, you can confirm the registration of your serial number at https://products.drweb.com/register/ to receive the key file. The key file is sent to the email that was specified during the first registration.