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When Dr.Web is installed, the SpIDer Agent icon SpIDer Agent icon displays in the notification area.

Note

The SpIDer Agent icon is not displayed in the notification area if  the administrator of your anti-virus network enabled the corresponding option on the central protection server.

 

If SpIDer Agent is not running, select the Dr.Web application group on the Windows Start menu and then select SpIDer Agent.

The SpIDer Agent icon indicates the status of Dr.Web:

SpIDer Agent icon—all necessary components are running and protect your computer; connection to the central protection server is established.

SpIDer Agent icon—Dr.Web self-protection or an important component is disabled, which compromises security of the anti-virus and your computer, or connection to the server is expected. Probably, the server refused the connection or denied access to its resources. Enable self-protection or the disabled component, wait until the connection to the server is established or contact your anti-virus network administrator if the connection is not established.

SpIDer Agent icon—components are expected to start after the operating system startup process is complete, thus wait until the components start; or an error occurred while starting one of the main Dr.Web components, and your computer is at risk of virus infection. If the icon does not change, contact your anti-virus network administrator.

Various notifications may appear over the SpIDer Agent icon SpIDer Agent icon if configured.

The SpIDer Agent menu SpIDer Agent icon allows to manage and configure the main settings of Dr.Web. To open the menu, click the SpIDer Agent icon SpIDer Agent icon in the Windows notification area.

Note

To access the protection components and settings and to disable components, you need to have administrative privileges.

Tools. Opens a submenu providing access to:

Quarantine Manager;

Support.

Protection Components. Quick access to the protection components list where you can enable or disable each of the components.

Scanner. Quick access to launching different kinds of scanning.

Operation mode working mode. Allows to switch between user mode and administrator mode. By default, Dr.Web starts in restricted user mode, which does not provide access to Settings and settings of Protection components. To switch to another mode, click the lock. If UAC is enabled, operating system will prompt a request for administrative privileges. Besides, you also need to enter the password to change the mode if you set the Protect Dr.Web settings with a password option in the Settings window. Note that you will be returned to user mode in 15 minutes after switching to administrator mode. If you are still configuring the settings when this time expires, you will be returned to user mode after closing the settings window.

Statistics Statistics. Opens statistics on the components operations in the current session including the number of scanned, infected and suspicious objects, actions performed, and so on.

Settings Settings. Opens a window with access to the main settings, protection components settings, Office Control, and exclusions.

Note

Adjustment of the settings or disabling of a component can be not available if the administrator of the central protection server, to which Dr.Web is connected, blocked this option.

 

To access the component settings , you also need to enter the password if you enabled the Protect Dr.Web settings with a password option in the Settings window.

 

If you forgot your password for the product settings, contact your system administrator.

Help Help. Opens this help file.