Samsung

Samsung

In order for the Dr.Web app to work properly on Samsung devices, change the following settings:

Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-Theft, Parental Control, and Firewall.

Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To lock Dr.Web in the background

1.Open recent apps.

2.Press the Dr.Web icon. In the menu, select Lock this app.

A lock icon will appear at the bottom of the locked app.