Sony

Sony

In order for the Dr.Web app to work properly on Sony devices, disable battery optimization for Dr.Web.

If Dr.Web is set as a device administrator, this optimization setting is unavailable.

To optimize battery consumption, operating system can stop the Dr.Web app. This interrupts constant anti-virus protection and work of advanced components: Call and SMS filter, URL filter, Anti-theft, Parental Control, and Firewall.

Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support.

To disable battery optimization

1.On the device home screen, tap .

2.Select Settings > Battery.

3.Tap and select Battery optimization.

4.Tap Apps. A list of optimized apps will appear.

5.Select Dr.Web. The app will appear in the Not optimized tab.

In the Ultra STAMINA mode you are not able to exclude apps from optimization.