Buddies are Dr.Web Security Space for mobile devices (Android) users that trust you to unlock their devices locked by Dr.Web Anti-Theft. To do so, you use the Help Your Buddy component.
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To ensure a correct operation of the component, both devices should have Google Mobile Services or Huawei Mobile Services installed. |
What is Dr.Web Anti-Theft
Anti-Theft is a part of the Dr.Web Security Space for mobile devices (Android) application. If the device is lost or stolen, Anti-Theft locks it. To unlock the device, a password is needed. If the device owner does not remember the password, you can help them reset the password and unlock the device.
How does Help Your Buddy work
You enable Help Your Buddy and enter your email address, then tell it to Dr.Web Security Space for mobile devices (Android) users you trust. Dr.Web Security Space for mobile devices (Android) users add you as their buddy in Anti-Theft. You confirm the buddy requests.
Users add you as their buddy in. You confirm the buddy requests. When a buddy needs help in unblocking their device, your buddy sends you a notification. Once you receive the notification, you contact your buddy, ask for the verification code, and send an unblock request. Upon receiving the request, Anti-Theft allows your buddy to reset their password. After that your buddy can continue using their device as normal.
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Both devices need to be connected to the internet. Delivery of push notifications can take up to 15 minutes. |