When contacting , you may need to generate a report on your operating system and Dr.Web operation.
To generate a report using the Report Wizard
1.Open Dr.Web , then select .
2.In the open window, click .
You can also access this window by clicking the button in the upper right side of the window.
Figure 128. Support
3.In the open window, click .
Figure 129. Generating a report for technical support
4.Generating a report starts.
The report will be stored as an archive in the Doctor Web subfolder of the %USERPROFILE% folder. You can access the archive by clicking the button after the archive has been created.
Information about Dr.Web is located in Event Viewer, in → .