Why is the Anti-spam component not working?

If Dr.Web for IBM Lotus Domino does not detect spam or the Anti-spam settings are unavailable, it is likely that your license key file does not support scanning for spam (see Licensing Parameters). In order to check this, using a text editor open the license key file (C:\Program Files\DrWeb for Lotus Domino\drweb32.key) and find the following string: LotusSpamFilter=No.

If the parameter is LotusSpamFilter=Yes, your key file does support the Anti-spam component. In this case contact Doctor Web technical support.