If a user's computer, laptop or mobile device has no connection to Dr.Web Server for a long time, it is recommended that you set Dr.Web Agent in Mobile mode on the station, to ensure that it gets timely updates from Dr.Web GUS.
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The Mobile mode will be available in the Agent settings if it is allowed in the Control Center, in Anti-virus Network → Permissions → <operating_system> → General → Change Dr.Web Agent configuration (for Windows OS) or Run in mobile mode (for other operating systems). |
In the Mobile mode, the Agent tries to connect to Dr.Web Server three times and, if unsuccessful, performs an HTTP update from the GUS. The Agent keeps trying to find Dr.Web Server, approximately once every minute.
In the Mobile mode, the Agent is disconnected from Dr.Web Server. All changes made to such station's settings on Dr.Web Server will take effect only once the Agent's Mobile mode is switched off and the Agent is reconnected to Dr.Web Server.
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In the Mobile mode, only virus databases are updated.
In the Mobile mode, the Agent operation is not limited in time, but the virus databases are updated from GUS only until the expiration date of the station license key. The information about the license key is saved by the Agent when it was last connected to Dr.Web Server (the license key itself is stored on Dr.Web Server). |
See description of the Agent's mobile mode settings in the User Manual.