Removing Dr.Web Agent for Windows® OS

Remote installation and deinstallation of the Agent software is possible within a local network only and requires administrator’s rights in the local network.

If you uninstall the Agent and anti-virus package via the Control Center, the Quarantine will not be deleted from the station.

1.Select the Anti-virus network item in the main menu of Dr.Web Security Control Center.

2.In the opened window select the necessary group or certain anti-virus stations.

3.Click

General →

Uninstall Dr.Web Agent in the toolbar of the anti-virus network catalog.

4.The Agent software and the anti-virus package will be removed from the workstations selected.

In case Agent removal is instructed when there is no connection between Dr.Web Server and the anti-virus workstation, the Agent software will be uninstalled from the selected computer once the connection is recovered.

At remote uninstallation of the Agent (uninstallation on a station is performed in the background mode), the station will be forced to restart at interval of five minutes. You cannot change the interval or cancel the restart. Station users are notified about the upcoming restart in the popup message.

To remove the Agent and the anti-virus package locally, this option must be allowed at the Server in the Permissions section (see Administrator manual, p. Permissions of Station Users).

You can remove the station anti-virus software (Agent and anti-virus package) by the two ways:

If the Agent and anti-virus package are uninstalled via the standard Windows OS services or via the Agent installer, user will be prompt for Quarantine deleting.

This removing method will be available only if you installed the Agent by using the graphical installer and set the Register Dr.Web Agent in the system list of installed software flag.

If the Agent installed in the background mode of the installer, the removing of the anti-virus software with the standard Windows OS services will be available only if the /regagent yes switch was used for installation.

To remove the Agent and the anti-virus package, use standard Windows OS tools: the Add or Remove Programs element in Control Panel (see the Agent User Manual for details).

To remove the Agent software and the anti-virus package by using the client module which is created during the Agent setup, run the win-es-agent-setup.exe installation file with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.

The win-es-agent-setup.exe installation file is located in the following folder by default:

▫For Windows XP OS and Windows Server 2003 OS:
%ALLUSERSPROFILE%\Application Data\Doctor Web\Setup\

▫For Windows Vista OS and later and Windows Server 2008 OS and later:
%ALLUSERSPROFILE%\Doctor Web\Setup\

For example, for Windows 7, where the %ALLUSERPROFILE% corresponds to С:\ProgramData:

C:\ProgramData\Doctor Web\Setup\win-es-agent-setup.exe /instMode remove /silent no

To remove the Agent software and the anti-virus package by using the installation package, run the drweb_ess_<OS>_<station>.exe installation file of the currently installed version.

To remove the Agent software and the anti-virus package by using the full installer, run the drweb-11.05.2-<build>-esuite-agent-full-windows.exe installation file of the currently installed version.

To remove the Agent software and the anti-virus package from a workstation locally by using the network installer, run in the installation folder of the Agent (by default C:\Program Files\DrWeb) the drwinst.exe installer with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.

When you launch the drweb_ess_<OS>_<station>.exe installation package, the drweb-11.05.2-<build>-esuite-agent-full-windows.exe full installer and the drwinst.exe network installer, the win-es-agent-setup.exe client module launches and performs the removal directly.

The win-es-agent-setup.exe client module launched without parameters, detects installed product and launches the change/remove mode. To launch the remove mode directly, use the /instMode remove switch.