|
Dr.Web Agent should be installed under Administrator account of the respective computer.
If Dr.Web Agent is installed on the computer, you must uninstall the Agent before the installation.
To guarantee that Dr.Web Agent works properly on a server Windows OS starting from Windows Server 2016, make sure to manually disable Windows Defender using group policies. |
Dr.Web Agent can be installed on a workstation by one of the following ways:
1.Locally.
Local installation is performed directly on a user’s computer or mobile device. Installation may be implemented either by administrator or by user.
2.Remotely.
Remote installation is available for stations under Windows OS only and performed in the Control Center through the LAN. Installation is implemented by an anti-virus network administrator. At this, user intervention is not required.
Dr.Web Agent installation over Dr.Web standalone product on stations under Windows OS
If a standalone Dr.Web product of 7/8/9/10/11 version is installed on the station, the installation of Agent for Dr.Web Enterprise Security Suite version 11.0.2 is preformed according to the following scheme:
•If the Agent installer or installation package is launched in the GUI mode on the station with standalone product of 7.0/8.0/9.0/9.1/10.0 version installed, the installer of corresponding version of installed product will be launched. After this, the user is prompted to enter the confirmation code and uninstall the product. After the OS reboot, the GUI version of Agent installer for Dr.Web Enterprise Security Suite version 11.0.2 is launched.
•If the Agent installer is launched in the background mode on a station with standalone product of 7.0/8.0/9.0/9.1/10.0 version installed, this will not incur any actions. In case of remote installation, the installer returns the message to the Control Center about standalone product of previous version installed. In this case, you must remove standalone product manually and install the Agent for Dr.Web Enterprise Security Suite version 11.0.2 by any of available ways.
•If the Agent installer is launched on a station with standalone product of 11.0 version, the installed product switches from the standalone mode to the centralized protection mode. After connection and authorization on the Server, the updates, new settings and the list of installing components can be received, depending on which, reboot may required.
For installation of Dr.Web Agent on LAN servers and cluster computers, consider the following:
•For installation on computers which implement terminal server functions (the Terminal Services are installed on Windows OS), to provide Agents operation in user's terminal sessions, Agents software is recommended to be installed locally, via the Add or Remove Programs Wizard on Control Panel of Windows OS. Remote installation in this case can cause Remote Desktop Protocol errors.
•It is not recommended to install SpIDer Gate, Office Control, SpIDer Mail and Dr.Web Firewall components on servers which implement significant network functions (domain controllers, license distribution servers and etc.) to avoid probable conflicts between network services and internal components of Dr.Web anti-virus.
•Installation of the Agent on a cluster must be performed separately on each cluster node.
•The operation principles for Agents and anti-virus package on the cluster node are similar to those on a standard LAN server, thus, it is not recommended to install SpIDer Gate, SpIDer Mail and Dr.Web Firewall components on cluster nodes.
•If access to quorum resource of a cluster is severely restricted, it is recommended to exclude it from the scan by the SpIDer Guard and confine by regular checks of the resource via Scanner launched by scheduler or manually.