Removing Dr.Web Agent for Windows® OS

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Uninstalling Dr.Web Agent and Anti-Virus Package Remotely

Remote installation and removal of the Agent software is possible within a local network only and requires administrator’s rights in the local network.

If you uninstall the Agent and anti-virus package via the Control Center, the Quarantine will not be deleted from the station.

To uninstall the anti-virus software from a workstation (for Windows OS only)

1.Select the Anti-virus network item in the main menu of Dr.Web Security Control Center.

2.In the opened window select the necessary group or certain anti-virus stations.

3.Click General → Uninstall Dr.Web Agent in the toolbar of the anti-virus network catalog.

4.The Agent software and the anti-virus package will be removed from the workstations selected.

In case Agent removal is instructed when there is no connection between Dr.Web Server and the anti-virus workstation, the Agent software will be uninstalled from the selected computer once the connection is recovered.

Uninstalling Dr.Web Agent and Anti-Virus Package Locally

To remove the Agent and the anti-virus package locally, this option must be allowed at the Server in the Rights section (see Administrator manual, p. Permissions of Station Users).

You can remove the station anti-virus software (Agent and anti-virus package) by the two ways:

1.By means of standard Windows OS services.

2.By using the Agent installer.

If the Agent and anti-virus package are uninstalled via the standard Windows OS services or via the Agent installer, user will be prompt for Quarantine deleting.

Removing by Means of Standard Windows OS Services

This removing method will be available only if you installed the Agent by using the graphical installer and set the Register Agent in system list of installed software flag.

If the Agent installed in the background mode of the installer, the removing of the anti-virus software with the standard Windows OS services will be available only if the /regagent yes switch was used for installation.

To remove the Agent and the anti-virus package, use standard Windows OS tools: the Add or Remove Programs element in Control Panel (see the Agent User Manual for details).

Removing by Using the Agent Installer

Client module win-es-agent-setup.exe

To remove the Agent software and the anti-virus package by using the client module which is created during the Agent setup, run the win-es-agent-setup.exe installation file with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.

The win-es-agent-setup.exe installation file is located in the following folder by default:

For Windows XP OS and Windows Server 2003 OS:
%ALLUSERSPROFILE%\Application Data\Doctor Web\Setup\

For Windows Vista OS and later and Windows Server 2008 OS and later:
%ALLUSERSPROFILE%\Doctor Web\Setup\

For example, for Windows 7, where the %ALLUSERPROFILE% corresponds to С:\ProgramData:

C:\ProgramData\Doctor Web\Setup\win-es-agent-setup.exe /instMode remove /silent no

Installation package drweb-ess-installer.exe

To remove the Agent software and the anti-virus package by using the installation package, run the drweb-ess-installer.exe installation file of the currently installed version.

Full installer drweb-esuite-agent-full-<Agent_version>-<build_version>-windows.exe

To remove the Agent software and the anti-virus package by using the full installer, run the drweb-esuite-agent-full-<Agent_version>-<build_version>-windows.exe installation file of the currently installed version.

Network installer drwinst.exe

To remove the Agent software and the anti-virus package from a workstation locally by using the network installer, run in the installation folder of the Agent (by default C:\Program Files\DrWeb) the drwinst.exe installer with the /instMode remove parameter. Additionally use the /silent no parameter, if you want to control the process.

For example:

drwinst /instMode remove /silent no

When you launch the drweb-ess-installer.exe installation package, the drweb-esuite-agent-full-<Agent_version>-<build_version>-windows.exe full installer and the drwinst.exe network installer, the win-es-agent-setup.exe client module launches and performs the removal directly.

The win-es-agent-setup.exe client module launched without parameters, detects installed product and launches the change/remove mode. To launch the remove mode directly, use the /instMode remove switch.