Detecting Threats in System Applications

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Applications installed in the system area in some cases can perform functions that are typical for malware. So when scanning the device by Dr.Web, the applications can be detected as threats. If these applications are installed by the device manufacturer, the standard threat neutralization actions are not applicable to them, but you can use the following guidelines:

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If the system applications detected as threats were not installed by the device manufacturer, the standard threats neutralization actions can be applied to them in case your device is rooted.

Stop the application from the device settings: open Settings - > Applications and select the application detected as threat. Then on the screen with information on this application, tap Stop.

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Repeat this action every time after you restart your device.

Disable the application in the device settings: open Settings - > Applications and select the application detected as a threat. Then on the screen with information on this application, tap Disable.

If a custom operating system (ROM) is installed on the device, you can restore the official software of your device manufacturer by yourself or in a service center.

If you use official software of the device manufacturer, try to contact the vendor for more information on this application.

If your device is rooted, you can try to delete this application using special tools and utilities.

To disable notifications about threats detection in known system applications, select the System applications check box in the Settings - > General Settings - > Additional options section.