Getting Started

When Dr.Web is installed, the SpIDer Agent icon SpIDer Agent displays in the notification area.

 

Note

If SpIDer Agent is not running, select the Dr.Web application group on the Windows Start menu and then select SpIDer Agent.

 

The SpIDer Agent icon indicates the status of Dr.Web:

SpIDer Agent icon – All necessary components are running and protect your computer.

SpIDer Agent icon Dr.Web Self-protection or an important component is disabled, which compromises security of Dr.Web and your computer. Enable Self-protection or the component.

SpIDer Agent iconDr.Web components are expected to start after the operating system start up process is complete, thus wait until the components start; or an error occurred while starting one of the main Dr.Web components, and your computer is at risk of virus infection. Check that you have a valid key file and, if required, install it.

Various notifications may appear over the SpIDer Agent icon SpIDer Agent icon if configured.

The SpIDer Agent menu SpIDer Agent icon allows to perform the main management and setting functions of Dr.Web. To open the menu, click the SpIDer Agent icon SpIDer Agent icon in the Windows notification area.

 

Note

To access the protection components and settings and to disable components, you need to have administrative privileges.

 

My Dr.Web. Opens your personal webpage on the Doctor Web official website. This page provides you with information on your license including usage period and serial number, allows to renew the license, contact technical support, and so on.

License. Starts the License Manager.

Tools. Opens a submenu providing access to:

Data loss prevention;

Anti-virus Network

Quarantine Manager;

Support section.

Protection components. Quick access to the protection components list where you can enable or disable each of the components.

Updater. Information about actuality of the components or virus databases. Launches the update.

Scanner. Quick access to launching different kinds of scanning.

Working mode Work mode.  Allows to switch between user mode and administrator mode. By default Dr.Web starts in restricted user mode, which does not provide access to Settings and settings of Protection components. To switch to another mode, click the lock. If UAC is enabled, operating system will prompt a request for administrative privileges. Besides, you also need to enter the password to change the mode, if you set Protect Dr.Web settings by password option on the Settings window. Note that you will be returned to the user mode in 15 minutes after switching to the administrator mode. If you are still configuring the settings when this time expires, you will be returned to the user mode after closing the settings window.

Statistics Statistics . Opens statistics on the components operations in the current session including the number of scanned, infected and suspicious objects, actions performed and so on.

Settings Settings. Opens a window with access to the main settings, protection components settings and exclusions.

 

Note

To access the component settings and open your personal webpage My Dr.Web, you also need to enter the password if you enable Protect Dr.Web settings by password option on the Settings window.

 

If you forgot your password for the product settings, contact technical support.