Appendix D. Technical Support

If you experience problems during installation or operation of the company’s products please do the following before contacting the technical support department:

•	See the What to do when errors occur? section in Appendix B.

•	Read the FAQ section at http://support.drweb.com/faq/

•	Visit the Dr.Web users forum at http://forum.drweb.com/

If the problems cannot be solved then you can contact the technical support department in one of the following ways:

•	Fill out a special web-form at http://support.drweb.com/new/

•	Write an email message to support@drweb.com

You can find the nearest office of Doctor Web and contact information at http://company.drweb.com/contacts/moscow