Why is the Anti-spam component not working?

If Dr.Web for IBM Lotus Domino does not detect spam and settings of the Anti-spam component are disabled, it is likely that your license key file (see License key file) does not support the Anti-spam component. To check this, open the key file (C:\Program Files\DrWeb for Lotus Domino\drweb32.key) with a text editor and find the following string: LotusSpamFilter=No.

If the parameter is LotusSpamFilter=Yes then your key file does support the Anti-spam component. In this case contact the

Dr.Web Technical Support service.