Check Installation |
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To check whether the plug-in is correctly installed: 1.Ensure that during the plug-in installation the following folders have been created and contain all necessary files: •%ProgramFiles%\DrWeb for Kerio MailServer\
•%ProgramFiles%\DrWeb for Kerio MailServer\html\ with files used by the web console •%CommonProgramFiles%\Doctor Web\Scanning Engine\
•%AllUsersProfile%\Application Data\Doctor Web\Bases\
2.On the Control Panel, double-click Administrative Tools and then double-click Services. Ensure that the service Dr.Web Scanning Engine (DrWebEngine) is running. 3.View Event Log and ensure that there is no errors which originate from the application Dr.Web for Kerio MailServer. |