Check Installation

If you work with Windows Server 2003, Dr.Web is installed into the following folders:

•C:\Documents and Settings\All Users\Application Data\Doctor Web

•C:\Program Files\Common Files\Doctor Web

•C:\Program Files\DrWeb for Exchange

If you work with Windows Server 2008 or higher, Dr.Web is installed into the following folders:

•C:\ProgramData\Doctor Web

•C:\Program Files\DrWeb for Exchange

•C:\Program Files\Common Files\Doctor Web

Make sure these folders are created and contain necessary files.

After that, run Windows Event Viewer and make sure no errors connected with Dr.Web are detected.

Finally, make sure that the following local services are started:

•Dr.Web Scanning Engine (DrWebEngine)

•Dr.Web CMS

•Dr.Web SSM

•Dr.Web CMS Web Console

•Dr.Web for MSP Scanning Service

•Dr.Web for MSP Component Host

•Dr.Web for MSP Requests Queue

If Dr.Web is correctly installed, you can see in the results of executing the get-transportagent command in Exchange PowerShell the following agents:

•Dr.Web AntiSpam Agent;

•Dr.Web AntiVirus Agent.