Deleting Dr.Web Manually

If you encounter issues with mail server operation, you can delete Dr.Web manually:

1.Disconnect Dr.Web from the mail server.

2.Cancel the registration of the transport agents by executing the following commands in Exchange Management Shell:

Uninstall-TransportAgent "Dr.Web AntiSpam Agent"

Uninstall-TransportAgent "Dr.Web AntiVirus Agent"

3.Run the command-line tool with administrator rights.

4.Stop the application services in the following order:

net stop "Dr.Web SSM"

net stop "Dr.Web for MSP Scanning Service"

net stop "Dr.Web for MSP Components Host"

net stop "Dr.Web for MSP Requests Queue"

net stop "Dr.Web CMS Web Console"

net stop "Dr.Web CMS"

5.Delete the application services:

sc delete "Dr.Web SSM"

sc delete "Dr.Web for MSP Scanning Service"

sc delete "Dr.Web for MSP Components Host"

sc delete "Dr.Web for MSP Requests Queue"

sc delete "Dr.Web CMS Web Console"

sc delete "Dr.Web CMS"

To remove Dr.Web Scanning Engine service, use drw_remover.exe utility, which you may obtain by contacting Droctor Web Technical Support.

6.Delete the following folders:

rd /S /Q "C:\Program Files\DrWeb for Exchange"

rd /S /Q "C:\Documents and Settings\All Users\Application Data\Doctor Web"

rd /S /Q "C:\Program Files\Common Files\Doctor Web"