Check Installation

Dr.Web must be installed to the following folders:

•C:\Program Files\DrWeb for Exchange;

•C:\Documents and Settings\All Users\Application Data\Doctor Web.

If you are using Microsoft Exchange 2003, Dr.Web must be also installed in C:\Program Files\Common Files\Doctor Web folder, in case you are using Microsoft Exchange 2007/2010 – in C:\Program Files(x86)\DrWeb for Exchange and C:\Program Files(x86)\Common Files\Doctor Web folders.

Make sure that these folders have been created during installation and contain program files. After that, open the Windows Event Viewer and make sure that there are no errors related to Dr.Web in it.

Finally, make sure that the following local services are started:

•Dr.Web Scanning Engine (DrWebEngine)

•Dr.Web CMS

•Dr.Web SSM

•Dr.Web CMS Web Console

•Dr.Web for MSP Scanning Service

•Dr.Web for MSP Component Host

•Dr.Web for MSP Requests Queue

If Dr.Web is correctly installed, you can see in the results of executing the get-transportagent command in Exchange PowerShell the following agents:

•Dr.Web AntiSpam Agent;

•Dr.Web AntiVirus Agent.