Installation Error Codes

If errors occur during the installation, the following error codes will be returned:

Error code

Description

0

Installation successfully completed

1

Incorrect command format

2

Unknown error

3

Not enough rights to complete the operation

(writing to the registry, creating files, or any other operation required for installation)

4

Dr.Web Agent is already installed

5

Installation is already running

7

Installation canceled

9

Server timeout

11

Not enough rights to uninstall application

12

The operating system version is out of date

13

Incompatible application detected

14

Installation is impossible, reboot is required

(the system is waiting for the reboot before next installation attempt)

15

Unsupported operating system architecture. Only x86 and x86_64 are supported

16

Operating system does not support the sha-2 algorithm

50

Removing the standalone version in the background is not possible

Look at the log entries to find out the cause of the error. The given error codes are general, the same error can occur due to different reasons.