|
Dr.Web Agents for Android must be upgraded manually on mobile devices to operate with Dr.Web Enterprise Security Suite of version 11.0.2.
Dr.Web Enterprise Security Suite of version 11.0.2 supports only Dr.Web Agents for Android of version 12.2 and later. At regular upgrade of Dr.Web Agents for Android, mobile devices protection will be disabled due to the error of incompatible virus databases version. |
To upgrade Dr.Web Agents for Android locally, you can use one of the following ways:
1.If you can download separately the installation package of the Agent standalone version via the Internet.
Before upgrading Dr.Web Server, upgrade Dr.Web Agents for Android manually on mobile devices up to the version 12.2 or later. You can download the new version on Doctor Web company web site at https://download.drweb.com/android/. The new Agent will connect to the Server of previous version normally, after that you can upgrade the Server up to the version 11.0.2 according to the general procedure.
2.If you cannot download separately the installation package of the Agent standalone version via the Internet.
After upgrade of Dr.Web Server, Dr.Web Agents for Android will automatically connect to the upgraded Server. After the upgrade attempt, the protection will be disabled on mobile devices due to the error of incompatible virus databases version. Upgrade the Agents manually directly on mobile devices. You can download installation package of the Agent new version in the Control Center, in the station properties or on the installation page.
3.If you cannot download separately the installation package of the Agent standalone version via the Internet, and the upgrade error occurrence on a mobile device is unwanted.
Before upgrading the Server, disconnect Dr.Web Agents for Android. In this case, mobile devices will not be able to connect to the new Server for downloading incompatible updates. Upgrade the Server up to the version 11.0.2 according to the general procedure. Download installation package of the Agent new version in the Control Center, in the station properties or on the installation page. Upgrade the Agents manually on mobile devices. Connect upgraded Agents to the new Server.