Report

When contacting your anti-virus network administrator technical support, you can generate a report on your operating system and Dr.Web operation.

The report will be stored as an archive in the Doctor Web subfolder of the %USERPROFILE% folder.

To generate a report, click the corresponding button. The report will include the following information:

1.Technical information about the operating system:

•General information about your computer

•Running processes

•Scheduled tasks

•Services, drivers

•Default browser

•Installed applications

•Policies

•HOSTS file

•DNS servers

•System event log

•System directories

•Registry branches

•Winsock providers

•Network connections

•Dr.Watson logs

•Performance index

2.Information about Dr.Web anti-virus solutions.

3.Information about the following plug-ins:

•Dr.Web for IBM Lotus Domino

•Dr.Web for Kerio MailServer

•Dr.Web for Kerio WinRoute

Information about Dr.Web anti-virus solutions is located in Event Viewer, in Application and Services Logs → Doctor Web.

Report generation from command line

To generate a report, use the following command:

/auto

Example dwsysinfo.exe /auto

The report will be stored as an archive in the Doctor Web subfolder of the %USERPROFILE% folder.

You can also use the command:

/auto/report: [<full path to the archive>]

where

•<full path to the archive>—path to the report file.

Example dwsysinfo.exe /auto /report:C:\report.zip