System Requirements

 Top  Previous  Next

Note

Before installing Dr.Web:

•Remove any anti-virus software from your computer to prevent possible incompatibility of resident Dr.Web components.

•In Windows Server 2016, disable Windows Defender manually, using group policies.

•Install all critical updates recommended by the operating system developer. If the operating system is no longer supported, then upgrade to a newer operating system.

•in case of installation of Dr.Web Firewall, uninstall all other firewalls from your computer.

Dr.Web can be installed and run on a computer that meets the following minimum requirements:

Component

Requirement

CPU

An i686-compatible processor.

Free RAM

Minimum 512 MB of RAM.

Operating system

For 32-bit platforms:

•Windows XP with Service Pack 2 or higher

•Windows Vista with Service Pack 2 or higher

•Windows 7

•Windows 8

•Windows 8.1

•Windows 10

•Windows Server 2003 with Service Pack 1

•Windows Server 2008 with Service Pack 2 or higher

For 64-bit platforms:

•Windows Vista with Service Pack 2 or higher

•Windows 7

•Windows 8

•Windows 8.1

•Windows 10

•Windows Server 2008 with Service Pack 2 or higher

•Windows Server 2008 R2

•Windows Server 2012

•Windows Server 2012 R2

•Windows Server 2016

Resolution

Minimum recommended screen resolution is 800x600.

Other

To update Dr.Web virus databases and Dr.Web components, connection to the central protection server or to the Internet in the Mobile mode is required.

For the Dr.Web for Microsoft Outlook extension, one of the following Microsoft Outlook clients from the Microsoft Office package is required:

•Outlook 2000

•Outlook 2002

•Outlook 2003

•Outlook 2007

•Outlook 2010 with Service Pack 2

•Outlook 2013

•Outlook 2016

 

Note

Dr.Web Agent is not compatible with Dr.Web for Microsoft Exchange Server, Dr.Web for IBM Lotus Domino, Dr.Web for Kerio WinRoute, Dr.Web for Kerio MailServer, Dr.Web for Microsoft ISA Server and Forefront TMG, Dr.Web for Qbik WinGate version 6.0 and earlier.

To ensure a correct operation of Dr.Web the following port must be opened:

Purpose

Direction

Port number

To connect to Dr.Web Cloud

outgoing

2075 (including UDP)

Other system requirements are similar to those for the corresponding operating system.