Pausing and Canceling Subscription

If you use the subscription-based license, you can pause your subscription for a set period of time or cancel the subscription using Google Play.

Pausing your subscription

The subscription will be paused at the end of the current billing period. The license will be valid until the subscription is paused.

To pause your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Dr.Web in the subscription list.

5.On the Manage subscription screen, select Pause payments.

6.Set the time period to pause payments.

7.Confirm that you want to pause the subscription.

You can resume your subscription at any moment before the end of the set time period to pause payments.

To resume your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Dr.Web in the subscription list.

5.On the Manage subscription screen, tap Resume.

6.Confirm that you want to resume payments.

Canceling your subscription

When you uninstall Dr.Web, your subscription won't cancel.

After you cancel your subscription, the license will be valid until the end of the current billing period.

To cancel your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Dr.Web in the subscription list.

5.On the Manage subscription screen, tap Cancel subscription.

6.On the Would you rather pause your subscription? screen, tap No thanks.

7.On the What's making you cancel? screen, select any option and tap Continue.

8.On the Cancel subscription? screen, tap Cancel subscription.