Dr.Web protects your device from ransomware. These programs may be extremely harmful for Android smart phones and tablets. They can encrypt files located in the built-in memory or on your removable media (such as an SD card). The malicious programs can lock the device screen and display a ransom demand for decrypting and unlocking the device.

Ransomware can compromise your photos, videos, and documents. In addition, the programs may steal various information about the infected device (including IMEI) and information from the phone book of the infected device (contact names, phone numbers and email addresses) and transmit it to the cybercriminals’ servers. Ransomware programs monitor incoming and outgoing communications and can block those communications if desired. All the information collected, including phone call data, is also transmitted to the control server.

Dr.Web detects and removes ransomware when it attempts to get on your device. However, the number of malicious programs increases every day. That is why it is extremely important to update Dr.Web virus databases on your device regularly, as it may prevent your device from getting infected.

If your mobile device is locked by a ransomware program and SpIDer Guard is enabled on the device, you can use Dr.Web to unlock it.

To unlock your device

1.Within 5 seconds, plug and unplug a charger.

2.In the next 10 seconds, plug in earphones.

3.In the next 5 seconds, unplug earphones.

4.In the next 10 seconds, shake your device vigorously.

5.Dr.Web finishes all active processes on the device, including the one that is run by the application locker, then activates a vibration signal (on devices that have this feature). After that, the Dr.Web screen opens.

6.Once the device is unlocked, it is recommended to update the Dr.Web virus databases and perform an express scan of the system, or to delete the malicious application.