Appendix E. Technical Support

Top  Previous  Next

If you encounter any issues installing or using company products, before requesting for the assistance of the technical support, take advantage of the following options:

Download and review the latest manuals and guides at https://download.drweb.com/doc/.

Read the frequently asked questions at https://support.drweb.com/show_faq/.

Browse the Dr.Web official forum at https://forum.drweb.com/.

If you have not found solution for the problem, you can request direct assistance from Doctor Web company technical support by one of the following ways:

Fill in the web form in the corresponding section at https://support.drweb.com/.

Call by phone in Moscow: +7 (495) 789-45-86.

Refer to the official website at https://company.drweb.com/contacts/offices/ for regional and international office information of Doctor Web company.